When Agenomic acts as a processor, we use the categories of subprocessors below to deliver the Service. This page is maintained as part of our Data Processing Addendum commitments.
The table below is a placeholder structure. Specific vendors must be confirmed before launch.
1. Current subprocessors
| Provider | Service | Location | Data categories | Transfer mechanism | Status |
|---|---|---|---|---|---|
| [cloud hosting provider — to confirm] | Application hosting / compute | [region — to confirm] | Account, usage, customer content | [SCCs / adequacy — to confirm] | Active |
| [object storage provider — to confirm] | Object storage for artifacts | [region — to confirm] | Evidence artifacts, references | [SCCs / adequacy — to confirm] | Active |
| [database provider — to confirm] | Managed database | [region — to confirm] | Account, governance metadata | [SCCs / adequacy — to confirm] | Active |
| [email provider — to confirm] | Transactional & product email | [region — to confirm] | Contact details | [SCCs / adequacy — to confirm] | Active |
| [analytics provider — to confirm] | Website analytics | [region — to confirm] | Usage, cookie identifiers (with consent) | [SCCs / adequacy — to confirm] | Conditional (consent) |
| [payment processor — to confirm] | Billing & payments | [region — to confirm] | Billing contact, payment metadata | [SCCs / adequacy — to confirm] | Active |
| [support provider — to confirm] | Customer support | [region — to confirm] | Support messages, contact details | [SCCs / adequacy — to confirm] | Active |
| [error monitoring / observability — to confirm] | Error monitoring & observability | [region — to confirm] | Technical logs, diagnostics | [SCCs / adequacy — to confirm] | Active |
2. Updates and notifications
We may add or replace subprocessors as the Service evolves. Customers may subscribe to updates by contacting privacy@agenomic.io.